Important Updates: Payments and Shipping
Hello Dreamons! We have some important updates for you in regards to some changes in regards to payments and shipping.
As we enter the new year and reflect on Wishbone Cosmetics, we've decided to implement some changes. We are proud of the quality of our products being vegan, excellent quality, accessible and environmentally conscious. As we grow as a company we are looking for ways for maintaining our excellence whilst sustaining ourselves as a company.
- We are now a VAT registered company, therefore there will be a 20% VAT charge on all orders. This will not be applied to shipping, as shipping will remain free in the UK and at a reduced rate to international countries.
- After reflecting on our carbon footprint as well as the rising costs and service to UK mail,as of the 6th January 2023, shipping rates to the USA and Canada will be increasing by £2 (£11.99). This decision was made as we wish to maintain on our focus of excellent service by having our products shipped within 10 days. We want to make things easier by continuing to have tracked, fast and secure shipment on all our products. The new shipping charge is still at a reduced rate and does not reflect the full amount of costs it takes to ship to the USA and Canada, so although we appreciate this may be disappointing to some of our customers, we hope you understand why this decision has been made.
If you have any questions regarding these changes, please contact us at email@example.com. Thank you for supporting Wishbone Cosmetics, stay tuned for 2023 as we have exciting news coming this year!